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Backup Exec Recovery Fail

July 5, 2013, 2:11 am
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I need a solution

Hello All,

I am Running Back-up Exec 2012 on Windows Server 2012, I am Logging onto the Server with a BackupAdmin Account,

I am able to do all the Backup to a LTO-5 HP Data Cartridge. But when we do a test Restore to the Server I am getting the Following Error message

 

Server -- ServerName

Storage --NA--

Job Name -- ServerName Restore 0013

Date & Time 7/5/2013 9:51:55 AM

Meesage: ServerName Restore 00013 -- The job failed with the following error: Backup Exec could not log on to the server with the logon account specified for it. The logon account does not have valid credentials. Ensure that the user name and password are correct in the logon account.

 

We also log into the Server with the Main Admin Account, and tried the Restore and still had the same Error message,  Server Logon Account we are selecting the System Logon Account for this.

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Backup Exec 2012 Trial Agent

July 5, 2013, 4:12 am
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Hi there,

 

Currently I'm facing issue with Backup Agent uninstallation. The Backup Exec 2012 all the while is working fine, until the day when I renew my Backup Exec 2012 license and I noticed that there's additional column indicating I'm using Trial version for few other agent like Linux agent. I never install that agent from the beginning and I didn't see there's any option for me to uninstall these agents.

 

Solution and advise from the expert are greatly appreciated.

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query failed

July 5, 2013, 6:47 am
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i've not seen this error trying to do a restore before. Any ideas? Thanks!

query.png

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Backup Exec 2012 SDR Restore Fails

July 5, 2013, 6:55 am
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Hello,

we have a Full (SDR) Backup of a Windows 2008 R2 Server (member server) on a USB HDD.

The Server is a HP DL 380P Gen8 with 2 * 6 Core CPU's.

When we try to make a SDR Restore to another Server (HP ML350 G6) we got an error when it is restoring the System State :

"A Failure occured creating a object"

The Hardware Logs:

* 2013-07-04T18:46:37.4180000Z Main Thread(116) 
----------------------------------------------------------------------------------------------------
Starting Application Debug Log

* 2013-07-04T18:46:37.4650000Z Main Thread(116)     Context: PROCESS : ERR
  Cpu.cpp(242)   Function: CPU::QueryCpuInfo
mSystemCPUs(4) should be a multiple of mLogicalProcessorsPerPackage(16)

* 2013-07-04T18:46:37.4810000Z Main Thread(116)     Context: RETARGET : INFO
  Retarget_Dll.cpp(429)   Function: RetargetVolume
Inside function RetargetVolume.

* 2013-07-04T18:46:37.4960000Z Main Thread(116)     Context: RETARGET : INFO
  Retarget_Dll.cpp(444)   Function: RetargetVolume
Unempty DDB and Target volume path.

* 2013-07-04T18:46:37.4960000Z Main Thread(116)     Context: RETARGET : ERR
  Retarget_Dll.cpp(486)   Function: RetargetVolume
The system volume specified cannot be retargeted to run on this computer.

* 2013-07-04T18:46:37.4960000Z Main Thread(116)     Context: BASE : INFO
  SymbolEngine.cpp(549)   Function: CSymbolEngine::GetDbgHelpAddress
The version of DBGHELP.DLL is 6.1.7600.16385.

* 2013-07-04T18:46:37.4960000Z Main Thread(116)     Context: RESULT_CLASS : RESULT
Error RAO_ERROR_NOT_SUPPORTED (E7BC0001): The system volume specified cannot be retargeted to run on this computer.
(UMI:V-*-1980-1)

* 2013-07-04T18:46:37.5430000Z Main Thread(116)     Context: RETARGET : INFO
  Retarget_Dll.cpp(558)   Function: RetargetVolume
Result code at the end of function RetargetVolume: -407109631

 

 

Any ideas ?

 

Ronny Henkes

 

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Mailbox database not showing under first storage group

July 5, 2013, 6:56 am
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I noticed trying to do a restore that about a week ago under 'first information store' it would show 'mailbox database'. now it doesn't show it at all. I don't get any information at all even though the backups say ok.

mailboxdb.png

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Restore of Exchange Public Folder

July 5, 2013, 8:00 am
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We have two servers Main and Test. We backup Main but not Test and there is no Backup Exec agent on Test. The main system has Backup Exec 2010 R3 13.0  5024 and also an Exchange Agent., Main is the media server.

We are trying to restore an Exchange Public Folder on the Main machine, backed up from the Main system public folders, restoring it back to the Main system public folder (either to its original location or redirected) but the restore job always fails because there is no agent on the test machine. There is no replica of the public folders on the Test machine either (other than the Exchange System folders).

 

error is E0000F04 V-70-57344-3944

 

Why do we need an agent on the Test machine or how do we stop the restore trying to access it.

The system backups up the Main system with no errors and because there is no backup of the Test Machine an agent is not required. Main back is to Tape device and there were no issues duplicating the backup to disk so that we can do the restore.

 

Systems are running Windows 2008, Main has Exchange 2010 and Test has Exchange 2007.

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HP StorageWorks 1/8 G2 autoloader

July 5, 2013, 9:18 am
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I would to have two tapes backups running at the same time, this will cut the backup time in half. Can this device do this?

Symantec Backup exec 2010 r3

 

 

 

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BackupExec Lizenz

July 5, 2013, 10:36 am
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Hallo, meine BackupExec Lizenz wird anscheinend nicht richtig erkannt.

Nach der Eingabe zeigt das Programm nur eine Probeversion an und nicht die Vollversion, die ich doch erworben habe.

 

Kann mir jemand bitte damit helfen?

 

M

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BE 2012 DeDup Option and NDMP Backups

July 5, 2013, 5:18 pm
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Based on what I'm seeing, the NDMP back up streams are not being DeDuplicated or the deduplication ratio is non existent.

 

My questions is: If I have NDMP disabled on the NetApp filers and back up the volumes via CIFS shares, will I be able to DeDuplicate the data in this manner?

-Kevin

 

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Backup Exec 2010 R3 - backing up itself issue

July 5, 2013, 6:55 pm
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Hi

 

I am having an issue whereby snapshot processing is taking roughly 1 hours before the backup job will actually start writing data to the destination. In this particular case the desitination is a tape and the backup source is the backup server(media server) itself.

I have a physical backup server that has Backup Exec 2010 R3 installed. This server is attached to two storage systems via FC, a DS3524 and a DS4700.

The DS3524 contains VMs and the DS4700 contains a few VMs (DEV) and is the location of the LUN presented to the backup server that is mounted as an NTFS volume. This NTFS volume contains data I need to backup to tape.

All LUNS (except fot the LUN mounted on the backup server) appear as non-initialized in Disk Management, this is because I have set the policy on the backup server to not automount devices as the other LUNS contain VMFS datastores. There are roughly 30 LUNS.

 

When I attempt to backup the backup server itself during the snapshot processing stage the event viewer is throwing the following warning for all LUNS that are non-initialized:

ASR Warning: Failed to collect disk information for ASR Backup. Reason:    Unable to obtain disk information for device xx

The process of VSS attempting to gather info for each of the 30 LUNS is taking roughly 1 hour.

I understand why VSS cannot gather this information (LUNS offline) but why is backup exec (or the VSS service) trying to gather information about devices that are not even part of the backup job? And is there a way around this?

 

Cheers

David

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Backup Exec 2012 unable to delete selection list

July 6, 2013, 2:04 am
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Hello All,

i have windows 2008R2 installed Syamentec Backup Exec 2012 with fully patches, i have created some backup jobs of some server always backup jobs status changing to superceded or Queued, i am really fed-up with this even i am unable to delete the backup or server it is just hanging, this new version of the Syamtec i think came with full of bugs. please any one can help.

thanks. 

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Redirected restore of a single database from a SQL cluster

July 6, 2013, 3:18 pm
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Hi

I have a straightforward question regardng Backup Exec 2012.

I was not able to find any specific document on a redirected restore of a single databse from an SQL cluster backup.Is the restore procedure the same as a redirected restore from a single SQL server backup? Any link will be also aprretiated.

 

 

Thanks

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BackupExec 2010 R2 jobs hanging

July 7, 2013, 8:57 pm
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Dear All,

 

I'm running Backup Exec 2010 R2 on a Windows Server 2003 R2 Standared Edition server.

 

I have an issue with BackupExec 2010 R2 getting "stuck" on jobs. The job runs and then gets to a point where the status is "running" but nothing is actually happening. If I cancel it the status changes to "cancel pending" but it never disappears from the list. The only way I can get it to go is to reboot the server. It happens whether I back up to tape or HDD, with the tape it ejects it. It has been working fine and having no problems and all of a sudden it has started doing this. When I look at the job progress it gets stuck on the final server in the list. I've swapped the order round and it always stops on the final server. Everything else backs up OK. Usually once I've rebooted the server the next job I run works OK but then the second will get stuck. It's running on a Windows 2003 Standared Edition server.

the common error that was showing is that Exchange database cannot extracted and this is need to defragment the exchange mailbox database.

Any help would be appreciated.

 

i have read what inside the article :

http://www.symantec.com/connect/forums/backupexec-2010-r3-jobs-hanging

but the soulution that he deside to but it seems not working.

 

Any help would be appreciated.

 

Thanks.

Hussam

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How to extend trial period for Symantec Backup Exec 2012

July 7, 2013, 10:52 pm
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Hello there,

I'm currently running Symantec Backup Exec 2012 SP1 in trial mode and now expired already.  We are looking to purchase a licenses but we need more time for testing complete.  Is there a way to extend the trial period up to 30 days?

Please help!

Many thanks!

TAN

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BE 12.5 install options and license keys does nothing

July 8, 2013, 10:30 am
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Hi,

I'm trying to add the IDR option to a Windows 2003 R2 x64 install of BE12.5 sp4 but when I select that option from the Tools menu a small window brielfy appears and disappears and then nothing else happens. The Change option from add/remove programs also does nothing. Is there a way to run it directly from the program folder or another fix?

Thanks

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BE2012 - Test credentials in a ghost folder

July 8, 2013, 12:26 pm
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Some folders in a job were deleted but BE shows that in "Test/Edit credentials" window.

be_0.png

How can i delete this folder from this list?

Thanks

 

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Backing up multiple B2D jobs to Tape

July 8, 2013, 12:34 pm
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I have a question about a backup procedure that I can not seem to figure out.

I have multiple folders from different servers that I backup.  Currently I have a policy that each job uses where they backup to disc, then duplicate to tape.  I am completely tired of coming in after a weekend of full backups only to find that one of the jobs got hungup on the duplication for whatever reason and I have to manually start each job.  I am in the process of fixing my autoloader, but that is another issue altogether.

My goal now is to have a job that backs up all my folders to disc(in separate jobs) back-to-back, then one duplication job to copy all those to tape.  I'm still playing with backup exec, but wondered if anybody here knew of a way to make this happen?

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Lizenzierung VM-Ware Host

July 8, 2013, 2:17 pm
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mir ist die Lizenzierung noch nicht ganz klar - folgende Ausgangssituation:

Geplante 2 physikalische Server - 2*8 Core CPU - beide über SAS an Storage angebunden

1. Server aktives System, 2. Server für fail-over
VMWare ESX 5.X Essential Plus
4-5 VM's (DC/File/Printserver, SQL-Server, 2*RDS, BDC, APP-Server, "Alter Server")

Welche Lizenzen brauche ich zum sichen/rücksichern jeder einzelner VM, granular Restore (zb. einzelne Objekte aus AD, SQL-Tabellen, ....)
Welche Grundlizenz, welche und wieviele Agents??

Danke für einen kleinen Lichtblick im Lizenz-Wirr-Warr ;-)

Günter

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Backup exec 2012 Tape library

July 8, 2013, 2:57 pm
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hi ,

old config (server with FC module + tape library with FC module)
new config (server without FC module + tape library with FC module)

i have this big problem, i have installed my BE 2012 in my new server and when i tryed to cable it with FC module to my tape library ,i didn't find a slot for this type of connection in my new server .

should i take an sso licence and give to my tape library an IP address and access to it from my LAN ?
thanks
 

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Restore tables with BE

July 8, 2013, 3:33 pm
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Hi i have a question:

 

Backup Exec 2012 can restore tables? or just restore entire databases?

 

thanks

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